Practice Management

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Jacqueline Harrison
AMSPAR - DIP
Kim Cyster

Assistant Practice Manager

Administration

Karen (f)
Chrissy

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
Clare

Senior Receptionist

Cheslyn Hay

Nicole

Cheslyn Hay & Cannock 

Sarah

Cheslyn Hay 

Karen

Hednesford Valley

Claire

Hednesford Valley

Nikki

Cheslyn Hay & Hednesford

Sue

Cheslyn Hay

Shirley

Cheslyn Hay

Barbara

Cheslyn Hay

Rachael

Cheslyn Hay

Angela

Cheslyn Hay

Caroline

Secretaries

Jane Taylor

Hednesford Valley

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